Obviously time is of essence when the customer is down. Assuming both Data and Voice services aren’t functioning, restoring service can take from minutes to painstaking hours! We typically can isolate the causes of outages in minutes, partly because of our ability to have good visibility into the inner workings of the system. We use […]
Moving your office? Don’t forget your telephones!
If you think that moving your telephone system is going to be quick you might be right, or, you may be in for a big surprise. A typical telephone system move can take a full business day but it takes MUCH longer to move your service. If you are on AT&T for instance, you should […]
“This site may be compromised”
Recently we’ve seen a rash of poisoned search results in google’s cached version of the page. Basically, there’s an exploit that allows an attacker to inject code into your website that responds to the “google-bot” and only the google-bot. You’ll see your website looks normal when you type in your normal url (http://www.mysite.com for example) […]
Thinking about outsourcing programming?
Be careful… Overseas programming became popular due to the low cost structure for development. That and the ability to have a team of programmers available basically 24 hours (when you’re in China for instance, when it’s night there, it’s morning here in the States). But there are many pitfalls that you face by doing overseas […]
Monthly Maintenance Set to Increase
If you have an IP phone system based on Asterisk, you can still receive the old rate of $49.95 per month, but only until the end of March. The rate includes all labor for Additions, Moves and Changes for your existing equipment as well as giving you access to our line mirroring (in case your […]