When the customer is down, what do we check first?

Obviously time is of essence when the customer is down. Assuming both Data and Voice services aren’t functioning, restoring service can take from minutes to painstaking hours! We typically can isolate the causes of outages in minutes, partly because of our ability to have good visibility into the inner workings of the system. We use […]

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Flight Control

There are worse things than being addicted to remote control aircraft. Being male and predisposed to geeky things, I naturally took to RC. It’s pretty easy to do and with enough practice, you can really get quite good in a short period of time. The economy is causing companies to tighten up their belts and […]

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